By using our services, you agree to abide by the following terms and conditions:
1. Introduction
These terms govern the use of our banking services, products, and website. By accessing or using our services, you confirm that you have read, understood, and accept these terms. We may update or modify these terms at any time, and any changes will be communicated through official channels.
2. Account Eligibility
To open an account, you must be at least 18 years old and a resident of the country. All accounts are subject to approval, and we have the right to reject any application without explanation. Only valid government-issued identification and proof of address will be accepted during registration.
3. Account Usage
You are responsible for protecting your account details and password. You are liable for all transactions made through your account, authorized or not. We may monitor account activity for security and will take action if suspicious activity is detected.
4. Fees and Charges
Our services may include fees such as transaction fees, account maintenance charges, and withdrawal fees. All fees will be disclosed upfront, and you agree to pay them when applicable. We may adjust these fees, with prior notice through official channels.
5. Privacy and Data Protection
We are dedicated to safeguarding your personal information. Your data will only be used for service provision, improving user experience, and legal compliance.
6. Termination of Services
You may close your account at any time by submitting a written request to customer support. We may close your account if fraudulent activity is detected or if terms are violated. Upon termination, any outstanding balances must be settled.
7. Dispute Resolution
If any disputes arise, we encourage direct communication for resolution. If the issue cannot be resolved through mutual agreement, it will be referred to the appropriate legal authority based on local law.
8. Limitation of Liability
We are not responsible for any loss or damage arising from the use of our services, except as required by law. We are also not liable for third-party services or content accessed through our website or platform.
9. Governing Law
These terms are governed by the laws of the country where our bank operates. Legal disputes will be resolved within the jurisdiction of our registered office.